Case
Manager | When you choose Hammond Migration to assist with your
migration journey to Australia, we will provide a comprehensive fixed-fee
quote upfront. This quote details the services we will provide and clearly
outlines your expected costs. |
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Client
(you) | You’ll respond to the quote to confirm your decision to
engage our services for your migration journey. At this stage, any initial
funds requested will be deposited, allowing us to begin working on your case. |
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Case
Manager | Once you engage our services, a dedicated, experienced,
and friendly case manager will be assigned to your case. They will serve as
your main point of contact throughout the process, working diligently on your
application to ensure its success. |
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Client (you) | Once we
begin working on your case, your case manager will request additional
documents to support the preparation of your application. We encourage you to
carefully organise all relevant materials related to your application so you
may send them to your case manager |
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Case
Manager | Once we have received all the necessary information from
you, your case manager will prepare your application and the related forms.
After the draft is completed, they will send you a copy for your review. This
approach ensures transparency throughout the entire process and allows you to
have a clear overview of your application before it is submitted. |
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Client
(you) | After
receiving the draft from your case manager, you confirm form details and pay
any fees for lodgment (if applicable). |
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Case
Manager | Once all documents are gathered and you have reviewed
your case manager’s draft, we conduct a final quality assurance check (QA).
This step involves another lawyer on our team reviewing the application to
ensure that all details are accurate and complete. We conduct this quality assurance (QA) process to ensure
your confidence in our services and to guarantee that your case receives the
tailored care and consideration it deserves. Having another lawyer on our
team complete the QA helps us ensure that no details are overlooked and that
your application is finalised to the highest possible standard. During the QA process, if we identify any additional
information needed, your case manager will reach out to you promptly. If the QA confirms that your application is ready for
submission, we will move forward with the submission and keep you updated on
the anticipated timelines. |
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Authority | The authority then receives your application, and after
considering it will make a decision |
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Case
Manager | After the authority makes its decision, we update you and
provide an overview of next steps. |
